Privacy Policy
Last updated: June 2026
Introduction
Cleaning Connect ("we", "our", or "us") provides a platform that connects customers with cleaning professionals. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.
Information We Collect
We may collect the following information:
- Name and profile information
- Email address
- Phone number
- Profile photos
- Service preferences
- Location information
- Device and usage information
- Subscription and payment status
We do not collect payment card information directly. Subscription payments are processed securely through Google Play and Apple App Store.
How We Use Your Information
We use your information to:
- Create and manage your account
- Connect customers with cleaning professionals
- Process service requests and bookings
- Facilitate communication between users
- Manage subscriptions and premium features
- Improve application performance and user experience
- Prevent fraud and abuse
- Comply with legal obligations
Location Services
Cleaning Connect may access your device location to:
- Show nearby cleaning jobs and service providers
- Verify attendance at job locations
- Improve matching between customers and workers
Location information is used only when necessary to provide core app functionality.
Sharing of Information
We may share information:
- Between customers and assigned cleaning professionals
- With service providers that help operate our platform
- When required by law or legal process
We do not sell personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal requirements
- Resolve disputes and enforce agreements
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no internet-based service can guarantee complete security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Restrict certain processing activities
- Request a copy of your data
You may manage most account information directly within the application.
Children's Privacy
Cleaning Connect is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Services
Our application may use third-party services including:
- Google Play Billing
- Firebase
- RevenueCat
These providers may collect information according to their own privacy policies.
Contact Us
If you have questions regarding this Privacy Policy, you may contact us at:
- Email: support@cleaningconnect.company
- Website: https://cleaningconnect.company